FAQs

 

How do we purchase your pieces?

Please email your enquiry with information regarding your project to info@camerondesignhouse.com and one of the team to get back to you with a quotation. We have a dedicated team of designers on hand to help with your project needs and help specify the perfect piece for your project. 


Are your pieces bespoke and customisable?

All of our pieces are bespoke and handmade to order by our talented team of artisans in our North London workshops. We have a team of designers on hand to assist with configuring our designs to meet your project requirements.


Do you have a range of finishes available?

We have a wide variety of polished and brushed metal finishes, and powder coated finishes available for each piece. Please contact us info@camerondesignhouse.com to request a sample pack.


What is your lead time?

Typically we work to a 12 week lead time, however please allow for an additional week for shipping depending on the final destination. If you have a tighter deadline, we offer an expediting service however please note this is for an additional fee.


Do you have any international sales representatives?

We deal with all international sales enquiries directly from Cameron Design House HQ in London, UK. Please contact Imogen Spry, our Sales Manager, with any international sales enquiries at imogen@camerondesignhouse.com.


Do you ship worldwide?

Yes, we work with a global shipping company that specialises in transporting luxury goods across the world to be certain that your pieces are in safe hands. 


Is it possible to see the pieces in person?

Whilst being able to see the pieces in action being handmade, we also have a selection of pieces on display at our St John’s Wood workshop. Please email info@camerondesignhouse.com to book your visit to the workshop. 

We have also teamed up with several showrooms around the world to display our pieces, discover our current Partner Showrooms here

Throughout the year we showcase our designs at leading design events across the globe, visit our Upcoming Events page to find out where we will be exhibiting new.


Do you have 3D files available for your designs?

Yes, please visit our Downloads section to access the specification sheets and technical drawings for our designs.


Do you offer support during the installation process?

We provide detailed installation guides to ensure a smooth installation process. If you require any further support then our experienced team are on hand to help so please don’t hesitate to get in touch on +44 207 372 7748.

 

Further enquiries? Please give us a call on +44 207 372 7748 and a member of the team would be happy to help.